Sodexo Employee Testimonial Spotlight
Tom's successful total joint replacement surgery
Who is eligible?
Carrum Health is a special surgery and cancer care benefit available to employees and family members (ages 18 and up) enrolled in a Sodexo Aetna Health Plan.
*If you are enrolled in the Aetna Savings or Basic Health Plans, with the exception of second opinions, you will need to pay the IRS minimum deductible of $1650 per individual before surgery costs are covered. Second opinions are provided at no cost to members and do not require payment of any deductible. Per IRS rules, a portion of any covered travel expenses will be reported as taxable income.
This is where you’ll get it.
You deserve better care.
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Take the first step toward better healthcare—register or call us today.
Prepare today for a better tomorrow.
What our patients say
I would not have been able to get it [the gastric sleeve surgery] without Carrum, as it was so difficult to get through your regular insurance. When I went through the process, I thought it was just too good to be true. My experience was so amazing.
Brandie
Carrum Health Patient
Going through surgery with Carrum Health was so easy. They took away all of the stress I’m used to feeling so I could just breathe and focus on getting better. And when I go to the mailbox, I don’t have to worry about getting a single bill.
Carrum Health seemed too good to be true. But, as I went along in the process, it was clear to me that I was being treated with care and respect. Everything was handled extremely well from the travel plans to the appointments. I have nothing but high praise for Carrum Health and the employees who helped me through what should have been a tough time. Bravo Carrum Health!!
You deserve better care.
At Carrum Health, we’re here to provide you with the highest-quality healthcare at a lower cost. You’ll have easy access to the nation’s top doctors, specialists, and facilities—and the exceptional care you receive will come at little or no cost to you.*
This is where you’ll get it.
At Carrum Health, we’re here to provide you with the highest-quality healthcare at a lower cost. You’ll have easy access to the nation’s top doctors, specialists, and facilities—and the exceptional care you receive will come at little or no cost to you.*
World-class care from the
country’s top facilities
Carrum's network includes leading doctors, specialists, and facilities, handpicked from across the country to ensure you get the best care.
How it works
Once you register for Carrum Health, you'll receive guided prompts and live support throughout your journey. And most, if not all, costs are covered by your employer.*
Activate your account and answer a few questions to help us address your specific needs.
Build your profile
Explore your options
Select your procedure and choose your doctor from our network of top providers in the country.
Have your consultation
We'll help you get ready to meet your healthcare professional.
Receive exceptional care
We'll work with your provider to ensure you receive the tailored support you need. From start to finish, we're here for you, so you can focus entirely on yourself.
Get your roadmap for care
A Carrum care specialist will provide next steps and answer any questions, including how much your out-of-pocket costs (if any) will be.*
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Still have questions about how it works?
Activate your account and chat with a care specialist today.
Carrum Health benefits FAQ
Carrum Health covers a wide range of non-emergency surgical and medical care from top doctors in the country who specialize in a variety of conditions. You’ll even be able to receive a second opinion from one of these experts, at no cost to you. To learn which services are available to you, log in to your account or call Carrum Health at 1-888-855-8706.
Depending on your medical plan and the type of care you need, you may first need to meet your deductible, but otherwise most, if not all, costs are often covered. Second opinions are provided at no cost to members, and do not require payment of any deductible. To see how much you may need to pay, complete your Carrum Health profile or connect with our care team today. Sometimes, to get the best care possible, you may need to travel to a specialized hospital or care center. Fortunately, in these instances, travel expenses like airfare, hotel fees, and even meals are often covered for you and a companion, depending on the care you need. Your Carrum Care Specialist will even make all of your travel arrangements, so all you have to do is focus on yourself. To find out exactly what the benefit covers for your specific situation, connect with our care team today.
After completing your Carrum Health profile and letting us know what type of care you’re looking for, you’ll see a list of requirements for your specific case. You’ll also be asked to complete an online release form, so that necessary medical records and images can be collected by our team and sent to your doctor for review. If you have any questions, simply message or call to speak with a Carrum Care Specialist at any time.
To get started, simply register or log in to Carrum Health and follow the prompts. Let us know the type of care you’d like to receive and from there, you’ll be guided with easy-to-follow instructions every step of the way. If you ever have any questions, just message or call to speak with a Carrum Care Specialist.
What we cover
Carrum Health's network features top doctors, experts, and trusted facilities across the country, delivering outstanding healthcare services.
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Carrum Health providers must be used for weight-loss surgeries. If you use an Aetna Health provider, your surgery will not be covered.
Important
Note
Carrum Health providers must be used for weight-loss surgeries. If you use an Aetna Health provider, your surgery will not be covered.
Carrum Health overview for members
Carrum Health makes it easier and more affordable to get the quality care you deserve.