You deserve better care.
This is where you’ll get it.
What does Carrum Health provide for those diagnosed with cancer?
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Carrum Health is dedicated to giving you the highest-quality surgical and cancer care experience for less. We only work with the country’s top surgeons and cancer specialists, and the excellent care you’ll receive comes at little or no cost to you.*
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Activate your account and securely message one of our Carrum care specialists or call 888-855-7806.
Questions?
Call us 888-855-7806
Important Note
Carrum Health providers must be used for weight-loss surgeries. If you use an Aetna Health provider, your surgery will not be covered.
How It Works
Once you register for Carrum Health, you'll receive guided prompts and live support throughout your journey. And most, if not all, costs are covered by your employer.*
Activate your account and answer a few questions to help us address your specific needs.
Build your profile
Explore your options
Select your procedure and choose your doctor from our network of top providers in the country.
Meet with your doctor
We'll schedule an initial consultation with your doctor. In preparation, we'll help gather medical information needed to assess your case.
Receive exceptional care
We'll work with your doctor to ensure you receive the specific support you need, before, during and even after your plan of care. All you need to do is focus on yourself.
Get your roadmap for care
A Carrum care specialist will provide next steps and answer any questions, including how much your out-of-pocket costs (if any) will be.*
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Prepare today for a better tomorrow
Register today as the first step toward a superior surgical and medical care experience.
What our patients say
I would not have been able to get it [the gastric sleeve surgery] without Carrum, as it was so difficult to get through your regular insurance. When I went through the process, I thought it was just too good to be true. My experience was so amazing.
Shenika
Carrum Health seemed too good to be true. But, as I went along in the process, it was clear to me that I was being treated with care and respect. Everything was handled extremely well from the travel plans to the appointments. I have nothing but high praise for Carrum Health and the employees who helped me through what should have been a tough time. Bravo Carrum Health!!
Tom
Going through surgery with Carrum Health was so easy. They took away all of the stress I’m used to feeling so I could just breathe and focus on getting better. And when I go to the mailbox, I don’t have to worry about getting a single bill.
Brandie
Who is eligible?
Carrum Health is a special medical and surgery benefit available to employees and family members enrolled in a Sodexo Aetna Health Plan.
*Carrum Health is a special medical and surgery benefit available to employees and family members enrolled in a Sodexo Aetna Health Plan. If you are enrolled in the Aetna Savings or Basic Health Plans, with the exception of second opinions, you will need to pay the IRS minimum deductible of $1600 per individual before surgery costs are covered. Second opinions are provided at no cost to members and do not require payment of any deductible. Per IRS rules, a portion of any covered travel expenses will be reported as taxable income.
Sodexo Employee Testimonial Spotlight
Tom's successful total joint replacement surgery
Carrum Health Benefits FAQ
Still have questions about how it works?
Activate your account and chat with a care specialist today.
Carrum Health covers a wide range of non-emergency surgical and medical care from top doctors in the country who specialize in a variety of conditions. You’ll even be able to receive a second opinion from one of these experts, at no cost to you. To see if Carrum covers the procedure or treatment you may need, log in to your account and simply enter the care you need when prompted.
Depending on your medical plan and the type of care you need, you may first need to meet your deductible, but otherwise most, if not all, costs are often covered. Second opinions are provided at no cost to members, and do not require payment of any deductible. To see how much you may need to pay, complete your Carrum Health profile or connect with our care team today. Sometimes, to get the best care possible, you may need to travel to a specialized hospital or care center. Fortunately, in these instances, travel expenses like airfare, hotel fees, and even meals are often covered for you and a companion, depending on the care you need. Your Carrum Care Specialist will even make all of your travel arrangements, so all you have to do is focus on yourself. To find out exactly what the benefit covers for your specific situation, connect with our care team today.
After completing your Carrum Health profile and letting us know what type of care you’re looking for, you’ll see a list of requirements for your specific case. You’ll also be asked to complete an online release form, so that necessary medical records and images can be collected by our team and sent to your doctor for review. If you have any questions, simply message or call to speak with a Carrum Care Specialist at any time.
To get started, simply register or log in to Carrum Health and follow the prompts. Let us know the type of care you’d like to receive and from there, you’ll be guided with easy-to-follow instructions every step of the way. If you ever have any questions, just message or call to speak with a Carrum Care Specialist.
You deserve better care.
This is where you’ll get it.
Cancer Care
Guidance and expertise from top cancer specialists
Second opinions, personalized care plans, and compassionate guidance from the country's top cancer specialists, for any form of cancer.*
Treatment from leading cancer centers
Treatment from leading cancer centers for certain forms of cancer such as breast, thyroid, and blood cancers.
Ongoing support from cancer-certified nurses
Virtual support from highly-trained nurses who can answer cancer related questions, discuss appointment details, and provide on-going assistance for up to 2 years.
What We Cover
Carrum Health works with the top specialists in the country to provide the best possible care for a variety of conditions.
Surgical Care
Musculoskeletal
Total joint replacements and surgical repair of your bones, joints, muscles, and ligaments. Surgeries include hip, knee, shoulder, wrist, ankle, and foot surgeries.
Spine
Surgical repair of your spine including spinal fusions and spinal decompressions.
Weight Loss
Procedures to treat obesity including gastric bypass and gastric sleeve surgeries.
Heart
Procedures to correct various types of heart conditions.
Carrum Health Overview for Members
Carrum Health makes it easier and more affordable to get the quality care you deserve.